Information for customers

Customer attention is one of the key values of Severstal

Quality of product

Quality Management System of Cherepovets Steel Mill, as well as other enterprises being part of Severstal PJSC, is certified for compliance with ISO 9001.

Information and services for customers

Licenses and certificates

One of the main conditions for maintaining the company's competitiveness is the availability of certificates confirming compliance with international standards of both quality management systems and the quality of products themselves

Conclusion of contract/agreement

If you are interested in purchasing metal products manufactured by Severstal PJSC, Sheksna Pipe Works LLC, Severstal - Balakovo Long Product Plant CJSC, please study terms of delivery of metal products of Severstal PJSC

Claims handling

To ensure prompt and competent response to the incoming claims and elimination of their causes, Severstal has a claim process designed to protect our customers.