Information for customers
Customer attention is one of the key values of Severstal
For a new customer
Contract conclusion procedureQuality of product
Quality Management System of Cherepovets Steel Mill, as well as other enterprises being part of Severstal PJSC, is certified for compliance with ISO 9001.
Information and services for customers
Licenses and certificates
One of the main conditions for maintaining the company's competitiveness is the availability of certificates confirming compliance with international standards of both quality management systems and the quality of products themselves
Conclusion of contract/agreement
If you are interested in purchasing metal products manufactured by Severstal PJSC, Sheksna Pipe Works LLC, Severstal - Balakovo Long Product Plant CJSC, please study terms of delivery of metal products of Severstal PJSC
Claims handling
To ensure prompt and competent response to the incoming claims and elimination of their causes, Severstal has a claim process designed to protect our customers.